Thursday, June 28, 2018

Blog Four - Successful Social Marketing: Charity Water


COMM4849-001
Blog Four
Vannessa Sutter-Smith
Dr. Ronald Strand
June 28, 2018

Charity: water’s campaign – Pledge your birthday, is a great example of a successful social marketing campaign.

The organization utilizes simple marketing outlets including their website and blog posts in an attempt to influence others to pledge or essentially give up their birthday in exchange for raising funds and donations towards a great cause. Charity: water also uses an array of marketing techniques including videos, statistics and the use of storytelling to reach their intended audiences. The behavioral change Charity: Water is trying to impact is that of being selfless – by giving up your birthday, or potentially the traditional conventions associated with a birthday, e.g. receiving gifts and money for yourself – etc. Once you have pledged your birthday, 100 per cent of the donations received are dispersed out to people around the world in need of clean water.

Although the target audience is not specifically identified, the website states that over 95,755 people have pledged their birthday to-date. My perception of the desired target audience sought by Charity: Water is quite broad; my assumption is that they would prefer to have a wide range of audiences to target with different methods for each group, in order to ensure maximum participation across the board. With that being said, via some deeper research of the pledge your birthday campaign, there was frequently repeated content reporting on pledgees being in the 20 to 30 years-of-age range.
 I believe the communication tactics used by Charity: Water are appropriate for the intended – and quite broad audience structure. The use of the internet, corporate website, blog posts and story-telling videos are used to reach a broad range of audiences. In addition, when targeting people who are frequently online users the feature employed by Charity: Water - the advanced email notification reminding you in advance that you have pledged your birthday is very useful. It also promptly reminds you that you are able to share the pledge link with your friends and family. I believe this tactics assists in ensuring that people stick to their original notion of pledging their birthday. 
I would not say the negative behaviour is clearly identified; it appears to be brought about more subtly than that. Charity: Water does not explicitly say that celebrating your birthday is a negative behaviour - instead, the organization suggests that by changing the way you celebrate your birthday – and utilizing a selfless or philanthropic mindset - you are able to support a great cause and help an average of 38 people in receiving clean drinking water.  

I believe the charity benefits from using this type of social marketing campaign because it allows the organization to utilize another method in an attempt to reach their target audiences and achieve their overall goal – raising funds to help millions of people in impoverish countries by providing them with access to clean drinking water.

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